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ACCESS KINGSTON A guide for people with disabilities interested in visiting Kingston. WHAT IS INDEPENDENT LIVING BECOME A MEMBER VOLUNTEER 
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Business Solutions In this competitive ever changing environment it is more important then ever to supply the highest level of customer service. With constantly changing demographics and new legislation it is a necessity that your business can address the needs of all its clients. Independent Living Centre Kingston (ILCK) leverages a combination of community relationships and distinctive expertise to deliver the benefits of disability awareness and accessibility consulting to your local business. A professional approach, genuine sensitivity and a close collaboration with people with disabilities enables ILCK to deliver high-value services that will provide you and your employees with the training and guidance necessary to increase your level of customer and employee service. ILCK services include:
ILCK will work with your organization to:
ILCK will help your business increase its level of customer service and meet the requirements defined in the Customer Service Standard of the AODA, including:
Access to Employment supports people with disabilities in finding employment through individual skills building and enhancing employer awareness through training and education. The Access to Employment program provides a professional holistic approach to supporting employers in engaging people with disabilities in all aspects of their business. Services include:
People with disabilities are active visitors to the Kingston area and represent one of the largest growing segments of the Canadian tourist market; 1.85 million people in Ontario have a disability. When making accommodation, dining and activity choices they require accurate, relevant information on your businesses accessibility features. If accessibility information about your establishment is not readily available from a trusted source they will look elsewhere. To give prospective customers the information about your business and its accessibility features they need ILCK has compiled an online listing of business in the Kingston area highlighting their accessibility features. A listing in Access Kingston Online has the potential to supply 4.4 million potential clients with the information they need to recognize your business when making an informed choice about where to stay, where to eat and what to do in Kingston. ACCESS KINGSTON ONLINE To create or update your current listing a trained representative of ILCK will come to your location and complete an Accessibility Profile detailing the major accessibility features of your business. You will be given a report of the findings and your updated Accessibility Profile will be posted on Access Kingston Online. Call today for information and pricing on Accessibility Profiles, Access Kingston Online and to arrange for an ILCK representative to visit your location. TIPSHEETS
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